6 videos to completely know the operation of the phone system |
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Title: Connect to the Administrator Program
Duration: 4:09
Contents:
Microsoft Response Point is managed using a tool called "Administrator." Administrator is a blue icon with a picture of a check box with a phone handset on top of it. This lesson will show you what happens when you run Administrator for the first time. |
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Title: Configure a User
Duration: 5:46
Contents:
In this lesson, you will learn how to personalize the name, voicemail, and call-handling rules for each user on your contact list. |
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Title: Configure a Phone
Duration: 4:28
Contents:
This lesson will show you how to add phones to your Syspine Response Point system. Installing a phone only takes a few minutes. Let's walk through the process of adding a phone. |
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Title: Configure a Voice Service
Duration: 9:16
Contents:
Microsoft Response Point supports three types of voice service: analog, digital, and Voice-over-IP (VoIP). However, the analog module has been built in the Syspine Digital Operator Phone System, so it could be plug and play without extra settings. This lesson will show you how to configure a VoIP voice service. |
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Title: Connect to the Assistant Program
Duration: 2:54
Contents:
The Response Point Assistant helps you get the most out of your phone system. Assistant is a circular blue icon with the Response Point logo. You'll see the same logo on your Response Point phone. This lesson will show you what happens when you run Assistant for the first time. |
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Title: Get Started Assistant Program
Duration: 7:05
Contents:
The Response Point Assistant helps you to make the most of your Response Point phone system. The first thing you see when you log in to Assistant is a list of all users in your business. If you want to call anybody on the list, just double-click them. This lesson will show you how intelligent and powerful the Response Point Assistant is. |
